3CX Phone System v10 BETA 2Wir haben eine neue Version des 3CX Phone Systems V10 – Beta 2! Diese Version behebt bekannte Fehler und fügt weitere Funktionen zur Beta 1 hinzu. Die meist auffallenden Unterschiede ist die Outlook Integration, das Wählen per HotKey wenn das 3CX MyPhone lokal installiert worden ist. Alle Neuerungen der V9 zur V10 Beta 1 finden Sie hier noch einmal aufgelistet “Klick Me“.

Alle weiteren Neuerungen die wir in der Beta 2 hinzugefügt haben sind:

  • Desktop components installation for 3CX MyPhone. This adds Microsoft Outlook integration, Hotkey dialing and more
  • Whisper and Listen in (Call Center Edition features)
  • Added personalized Outbound Rules with different prefixes and priorities for calls triggered from 3CX MyPhone and configurable per extension
  • Ability to hide forwarding rules tab in 3CX MyPhone per Extension
  • Ability to hide Extension details tab per Extension
  • Queue statistics agent log in and log out time is now displayed
  • Phone book sorting by first name
  • Queue statistics are blocked if you do not have the Call Center module
  • Personal and company phonebook
  • Show Message Waiting icon when there is voice mail
  • Start 3CX MyPhone automatically when windows starts
  • No answer time is 20 seconds by default as opposed to 60
  • Disabled remote extensions from registering to the lan by default
  • Ability to specify a prefix for the Call back feature

Bugs Fixed

  • Intercom, Listen in or whisper actions could cause no audio.
  • Listen and whisper actions could be greyed out under certain conditions
  • When calling some external numbers, recording would not work when triggered via MyPhone
  • Broken CID in Myphone when divert is made
  • Bug in install locally with notification update message garbled
  • Bug in conference display when a conference is created in the system manually – it remains a stuck call to 700
  • Display of a parked call – Call would show with *0 “
  • Bug in barged in calls updating in MyPhone – A barged in call steals the update and when it disconnects it appears barged in.
  • Sometimes calls switch source and destination in MyPhone
  • Bug in time format 12/24 hours
  • Rebound feature would result in no audio
  • Outbound rules in MyPhone would not work reliably
  • Phonebook matching
  • Queue stability has been improved
  • Fix in import extensions function and forwarding rules

Known Issues

  • Bug in remember me option caused by corrupted cache – browser mode might not remember credentials. In these cases, clear the browser or silverlight cache
  • Chat blocking section might not block all extensions
  • Disable Chat sound notification will not disable sound completely – outgoing chats still have sound. Sound file needs improvement
  • Bring to front will only work if steal focus is ALSO enabled. Otherwise it will not always work reliably
  • Register application to start up with windows automatically – does not always work
  • If Outlook 2010 is installed in 32 bit mode on 64 bit operating systems, the outlook popup contact records will not work. For this to work Outlook bit version must be equal to architecture
  • Hotkey may not always be detected
  • Downloading of 3CXMyPhoneDesktopComponents.exe might need to be copied to the desktop and run from there. Limited users without UAC need to use “Run As Administrator”. It is important that all 3CXMyPhone browsers and local applications are closed before.

Wichtiger Hinweis zum Provisioning

Der Provisioning-Pfad hat sich nun auf den Port 5000 geändert. Das heißt alle Pfade in den Telefonen oder im DHCP Server müssen nun auf den Pfad “http://IPADDRESSSERVER:5000/provisioning zeigen, egal ob IIS oder Abyss als Webserver gewählt worden ist. Die Support Guides werden in kürze geupdated.