Tag Archives: crm
3CX MyPhone Schnellanleitung
Durch die konsequente Weiterentwicklung der User-Schnittstelle, 3CX MyPhone, zur Vereinfachung und Visualisierung der Telefonie an einen Desktop PC oder MAC konnte durch das 3CX Phone Systems V10 weiter ausgebaut werden. Dabei spielt eine vereinfachte Administration und Pflege des System eine ebenso wichtige Rolle, wie für den Endanwender …
New 3CX Assistant with Outlook 2010 CRM Integration
We are pleased to announce a new release of the 3CX Assistant for Version 9 which includes the long awaited and much requested CRM integration with Microsoft Outlook 2010. Continue reading …
3CX Assistant 9 CRM Salesforce Integration
3CX CRM Salesforce integration is now available with a separate installer that can be downloaded and installed with the 3CX Assistant Version 9. As a pre-requisite you need to install the latest version of the 3CX … Continue reading …
Troubleshooting CRM Add-in errors in Outlook
Troubleshooting plugin errors in Outlook. What should you do when the plugin fails to load Continue reading …
CRM integration with Microsoft Dynamics
What is the Microsoft Dynamics CRM integration? Continue reading …
3CX Assistant integration with Outlook, Salesforce.com
3CX CRM Integration overview 3CX Assistant includes a CRM Integration module to allow it to integrate with Microsoft Outlook or Salesforce.com When a call arrives to your extension, you will be notified about it with a screen pop-up containing the information of the contact that is calling you. In order to do this, the CRM integration module searches in Microsoft Outlook Contact folder or Salesforce Contact and Lead tables Continue reading …
3CX Assistant for Microsoft Terminal Services 8.11138
After high demand from 3CX administrators worldwide, we have finalized a version of the 3CX Assistant that is specifically designed for Windows Server OS with Terminal service roles enabled. This installation package is available for download from here . Things to note in the 3CX Assistant TS installation (V8.11138): The Assistant installation will not prompt you to choose whether to install CRM or the 3CX Phone. Continue reading …
CRM integration via the CRM Command Line API
The CRM API is designed to allow customers and developers to easily integrate with CRM applications. Continue reading …
Integrating CRM systems with the 3CX CRM API
The CRM Plug In API is designed to allow customers & developers to easily integrate with CRM applications. Using this API you can do the following: Launch calls from your application Get notifications about the duration of a call Get notifications about inbound calls and pop up customer records based on Caller ID The API requires 3CX Assistant AND the CRM integration module to be installed on the machine on which you wish to use the CRM API. Continue reading …