IMPORTANT: This device has been tested for Inbound and Outbound Fax with the following firmware version: Program – 1.0.3.10; Bootloader – 1.0.0.7; Core – 1.0.0.54; Base – 1.0.0.97 3CX Support shall require use of the above …

It is not possible to use Grandstream 4004/4008/4024 as an ATA for a fax machine and send faxes through a VoIP provider.

WICHTIGER HINWEIS: Die folgenden Konfigurationsschritte wurden unter diesen Firmware- und Software-Versionen getestet:

beroNet bero*fix 400/1600/6400: appfs-2.2rc4.tar.gz und FPGA 8
3CX IP-Telefonanlage: Version 9.0 und höher
BeroNet bero*fix Assistent in 3CX Telefon System ab V9

This guide will show how to configure an AVM Fritzbox router / firewall as a border device with 3CX Phone System in the LAN. The tests were made using a FritzBox 7170 with firmware version …

WICHTIGER HINWEIS: Die folgenden Konfigurationsschritte wurden für die Fax- und Sprachübertragung mit der Patton-Firmware Smartware 5.3 Build Series 2009-01-15 getestet, die abrufbar ist auf:
http://upgrades.patton.com/submodelselect.asp?model=SmartNode.
Technische Anfragen können vom 3CX-Support nur bei Verwendung dieser Firmware beantwortet werden.
Die …

This guide describes the different caller ID formats and how to alter /rewrite the caller ID before it gets sent to the Telecoms provider when using beroFix VoIP Gateway cards. In this document we will use a German number (National code +49) from Dusseldorf (area code 0211) as an example how to format the caller ID: A telephone line-number (TelN) 12345600 (where ‘00′ are the optional DIDs) A DID to send as Caller ID: 12345699 Full number therefore is: 0049 211 123456 99 Where 0049 is the NC (Nation Code), 211 is the  AC (Area Code), 123456 is the  TelN and 99 is the  DID There are 4 modes of formatting the Outbound caller ID: Normal mode – Normal mode is the most common format for the outbound caller ID

NOTE: This device has been tested for Fax Calls and Voice Calls using firmware 1.2.1.5. Grandstream firmware versions are typically available from: http://www.grandstream.com/firmware.html

This FAQ explains how to configure your Patton Gateway for the first time by connecting it to the network, discovering it’s IP Address and then configuring the network settings. You will then be able to import the configuration to it. There are 2 ways to log into a Patton Device.

How can I adjust the configuration for unsupported VOIP providers or gateways? 3CX performs extended tests with a number of VoIP Providers and Gateways.

This is because the Sangoma NetBorder software is configured for the PSTN side to provide the ringing, so if it is not then you will not hear any ringing.