How to Trap and Block Calls From “Anonymous” Callers

How to Trap and Block Calls From “Anonymous” Callers

If you want to block calls from “anonymous” callers, you can leverage the “CallerID Blacklist” feature. From the 3CX Management Console: Go to Settings -> Blacklist Click on the “Add” button In the “Blacklist” window: Set the “Caller ID … Continue reading [+]

Configuring the AlphaTech IPDP Cityline Door Phone with the 3CX Phone System

Configuring the AlphaTech IPDP Cityline Door Phone with the 3CX Phone System

Linking a Door phone to your telephone system can be useful, and this AlphaTech device is an easy-to-configure option. Continue reading [+]

Using a Robin Compact SIP Door Phone with 3CX PhoneSystem

Using a Robin Compact SIP Door Phone with 3CX PhoneSystem

If you need a simple, SIP-based door phone, the Robin Compact SIP C01040 and C01041 provide a simple and inexpensive solution. This document will explain the steps necessary to set up, configure, and test one … Continue reading [+]

Analog Telephone with MWI Support

Analog Telephone with MWI Support

In certain situations we need to install an analog telephone. If you also need MWI (Message-Waiting Indicator) functionality, you may encounter compatibility issues. Continue reading [+]

CallerID Processing with 3CX PhoneSystem – including Distinctive Ringing Features

When 3CX PhoneSystem receives an incoming call, using the CallerID Reformatting feature we can standardize the internal representation of the Caller’s Number, and then make sure that the number is displayed correctly to the destination … Continue reading [+]

Configuring “Play On Phone” for Outlook with 3CX PhoneSystem

If you have enabled Exchange integration inside 3CX PhoneSystem, with Outlook 2007/2010 as an Email client you can take advantage of the “Play On Phone” feature. Continue reading [+]

Using JavaScript in VAD applications

Using JavaScript in VAD applications

3CX Voice Application Designer (VAD), transforms the diagrams from your designed application into VoiceXML scripts. Continue reading [+]

How to make a blind and attended transfer with Yealink

How to make a blind and attended transfer with Yealink

In this example we will demonstrate how to perform a blind and attended (consultative) transfer using a Yealink. We will assume that an incoming call will be received on the Polycom phone which is registered … Continue reading [+]

How to make a blind and attended transfer with Linksys

In this example we will demonstrate how to perform a blind and attended (consultative) transfer using a Linksys SPA962. Continue reading [+]

Working Sonicwall Configuration for 3CX PhoneSystem

Many users are battling with Sonicwall devices, and even though 3CX cannot provide support for this, we have the following notes to hopefully help you with your configuration. Using a Sonicwall TZ210 on Firmware Version: “SonicOS … Continue reading [+]