3CX Phone System3CX freut sich Ihnen das neue Release des 3CX Phone Systems V10, Build 22686 vorzustellen.

Dieses Service Pack behebt einige Fehler im neuen Call Center Wallboard und fügt ein neues und wichtiges Caller ID Feature hinzu. Um dieses Update downzuloaden, loggen Sie sich einfach in die 3CX Management-Konsole ein über Start > Alle Programme > 3CX Phone System > Windows Management Console und navigieren zum Eintrag 3CX Phone System Upgrades.

Neues, Verbesserungen und Fixe:

Die Möglichkeit die Caller ID Informationen für externe Anrufe im 3CX MyPhone (eingehend und ausgehend) für jede Nebenstelle zu unterdrücken. Eingehende und ausgehende Anrufe von diesen Nebenstellen werden anderen Nutzern des 3CX MyPhones als “Externer Anruf” angezeigt. Um dieses Feature einzuschalten klicken Sie in der 3CX Management Console bitte auf Nebenstellen, Nebenstellen bearbeiten, Einstellungen und aktivieren die Option “Unterdrückung externer Rufnummern im MyPhone”.

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3CX Phone System

Fixed: 3CX Wallboard – Abandoned call statistics now show total abandoned/failed queue calls.
Fixed: 3CX Wallboard – Callback calls were not added to total calls. Failed callbacks were not adding up properly.
Fixed: 3CX Wallboard – Windows firewall exception for Abyss installations was not implemented (port 4516 TCP) – requires full installation. (You can do this manually from Control Panel/Windows Firewall/Allowed programs/Add port 4516 TCP.
Fixed: Statistics were not being displayed in 3CX Wallboard.
Fixed: Call Reporter – Call records for the Russian timezone are now displayed correctly
Fixed: Issue in 3CX Updater not able to update because of zlib1.dll
Fixed: Validation in Dial Codes page – Dial Codes cannot contain the # sign. Only * and numbers are allowed. Dial codes have to be unique.
Fixed: Desktop components installation clean-up of My Documents folder on un-installation.
Fixed: 3CX MyPhone – Sometimes agents in queues were being displayed with incorrect logged in or logged out status.
Fixed: Answered calls in 3CX MyPhone Queues Tab were not counted correctly for certain calls.
Fixed: Missed, dialed and received calls in the 3CX MyPhone Call History tab were displayed with incorrect time details.
Fixed: Bug in Caller ID for external calls via VoIP Provider/PSTN Gateways that forward to an internal extension with ‘Ring My Mobile Simultaneously’.
Fixed: Variables in outbound parameters for $OutboundCallerID and $OriginatorCallerID are now respected in ‘Ring my Mobile’ calls and ‘Rebound’ calls
Fixed:  Select a multiple number of extensions and apply BLF key configurations to all selected extensions. Respective provisioning files are now updated.

Improved: Cisco SPA phone provisioning template – Set “Referrer Bye Delay” = 0. After a failed blind transfer, the first 4 seconds of audio were missing and after a successful blind transfer, the transferrer remained connected for 4 seconds.