Hallo,
Wir haben jetzt seit einiger Zeit eine Agfeo über eine Mediatrix Gateway mit der 3CX verbunden. Das funktionierte soweit (nach etwas Forschungsarbeit;-)) sehr gut. An der 3CX haben wir einen Sipgate Trunk. Wir haben auf 3CX Seite ein paar Tiptels 286, und sonst noch Softwareclients - Android/Iphone/3CXPhone Windows. Seit 2 Tagen habe ich ein merkwürdiges Phänomen: Ich kann nur noch einen Account von der ISDN Seite aus erreichen. Hier klingelt das Telefon ganz normal. Bei allen anderen - egal welchen Account ich benutze - und egal mit welchem Client ich eingebucht bin - es geht immer die Voicemailbox ran (Attempt to reach failed. Reason: Busy). Rufe ich den gleichen Account über den Sipgate Trunk an, klingel das Telefon ganz normal. Ich finde einfach den Fehler nicht.
Hier das Log vom gelungenen(oben) und vom nicht gelungenen Anruf (unten):
21:28:17.528 [CM503003]: Call(31): Call to sip:[email protected]:5060 has failed; Cause: 487 Request Terminated; from IP:192.168.146.35:5080
21:28:17.502 [CM503003]: Call(31): Call to sip:[email protected] has failed; Cause: 487 Request Terminated; from IP:192.168.147.65:5062
21:28:16.884 [CM503008]: Call(31): Call is terminated
21:28:09.714 [CM505001]: Ext.414: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CXPhone 6.0.20943.0] PBX contact: [sip:[email protected]:5060]
21:28:09.714 [CM503002]: Call(31): Alerting sip:[email protected]:50823;rinstance=b264af8a30b35632
21:28:09.656 [CM505001]: Ext.414: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [Tiptel IP 286 2.60.13.11 00156517bdf1] PBX contact: [sip:[email protected]:5060]
21:28:09.655 [CM503002]: Call(31): Alerting sip:[email protected]:5062
21:28:09.123 [CM503025]: Call(31): Calling Ext:Ext.414@[Dev:sip:[email protected]:5062]
21:28:09.121 [MS210002] C:31.3:Offer provided. Connection(transcoding mode): 192.168.147.35:7156(7157)
21:28:09.115 [CM503025]: Call(31): Calling Ext:Ext.414@[Dev:sip:[email protected]:50823;rinstance=b264af8a30b35632]
21:28:09.112 [MS210002] C:31.2:Offer provided. Connection(transcoding mode): 192.168.146.35:7154(7155)
21:28:09.089 [CM503004]: Call(31): Route 1: Ext:Ext.414@[Dev:sip:[email protected]:50823;rinstance=b264af8a30b35632,Dev:sip:[email protected]:5062]
21:28:09.088 [CM503010]: Making route(s) to
21:28:09.088 [MS210000] C:31.1:Offer received. RTP connection: 217.10.77.24:36124(36125)
21:28:09.087 Remote SDP is set for legC:31.1
21:28:09.086 [CM505003]: Provider:[SipgateTrunk] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [] PBX contact: [sip:[email protected]:5060]
21:28:09.070 [CM503001]: Call(31): Incoming call from anonymous@(Ln.10000@SipgateTrunk) to
21:28:09.058 [CM503012]: Inbound any hours rule (unnamed) for 10000 forwards to DN:414
21:28:09.057 Looking for inbound target: called=004975315848414; caller=anonymous
21:28:09.055 [CM500002]: Info on incoming INVITE:
INVITE sip:[email protected]:5060;rinstance=f746d15f03df1e2d SIP/2.0
Via: SIP/2.0/UDP 217.10.68.150:5060;branch=z9hG4bK87c.aeb8d9890fe1a716d61bf451445b564b.0
Via: SIP/2.0/UDP 172.20.40.5;branch=z9hG4bK87c.13ce17ead75e0865b96daa8ed4d87121.1
Via: SIP/2.0/UDP 217.10.68.150:5060;received=217.10.68.178;branch=z9hG4bK87c.a3c0bf0730038c69d8f10439d1e1aebf.0
Via: SIP/2.0/UDP 217.10.67.135:5060;branch=z9hG4bK1f06c78f;rport=5060
Max-Forwards: 67
Record-Route:
Record-Route:
Record-Route:
Contact:
To:
From: "anonymous";tag=as7d5b2b54
Call-ID: 0dea7bc744f4510554392f1f468b6699 @sipconnect.sipgate.de
CSeq: 103 INVITE
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO
Supported: replaces, timer
Content-Length: 0
X-LEGID: 68afce37
21:27:57.707 Currently active calls [none]
21:27:43.297 [CM503008]: Call(30): Call is terminated
21:27:42.626 [CM503003]: Call(29): Call to sip:[email protected]:5060 has failed; Cause: 487 Request Terminated; from IP:192.168.146.35:5080
21:27:38.146 [CM503003]: Call(29): Call to sip:[email protected] has failed; Cause: 487 Request Terminated; from IP:192.168.147.65:5062
21:27:37.804 [CM503008]: Call(29): Call is terminated
21:27:37.621 Session 19973 of leg C:30.1 is confirmed
21:27:37.506 [CM503007]: Call(30): Device joined: sip:[email protected]:40600;rinstance=56b68c797a789841
21:27:37.499 [CM503007]: Call(30): Device joined: sip:[email protected]:5060
21:27:37.497 [MS210003] C:30.1:Answer provided. Connection(transcoding mode[unsecure]):192.168.147.35:7150(7151)
21:27:37.494 [MS210001] C:30.2:Answer received. RTP connection[unsecure]: 127.0.0.1:40620(40621)
21:27:37.493 Remote SDP is set for legC:30.2
21:27:37.490 [CM505001]: Ext.999: Device info: Device Identified: [Man: 3CX Ltd.;Mod: Voice Mail Menu;Rev: 1] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX Voice Mail Menu] PBX contact: [sip:[email protected]:5060]
21:27:37.490 [CM503002]: Call(30): Alerting sip:[email protected]:40600;rinstance=56b68c797a789841
21:27:37.357 [CM503025]: Call(30): Calling Ext:Ext.999@[Dev:sip:[email protected]:40600;rinstance=56b68c797a789841]
21:27:37.356 [MS210002] C:30.2:Offer provided. Connection(transcoding mode): 127.0.0.1:7152(7153)
21:27:37.323 [CM503005]: Call(30): Forwarding: Ext:Ext.999@[Dev:sip:[email protected]:40600;rinstance=56b68c797a789841]
21:27:37.321 [CM503016]: Call(30): Attempt to reach failed. Reason: Busy
21:27:37.321 [CM503014]: Call(30): No known route to target:
21:27:37.321 [CM503010]: Making route(s) to
21:27:37.320 [MS210000] C:30.1:Offer received. RTP connection: 192.168.147.30:5006(5007)
21:27:37.319 Remote SDP is set for legC:30.1
21:27:37.307 [CM503001]: Call(30): Incoming call from 0075339191120@(Ln.10003@MEDIATRIX) to
21:27:37.297 [CM503012]: Inbound any hours rule (unnamed) for 10003 forwards to DN:414
21:27:37.297 Looking for inbound target: called=34; caller=0075339191120
21:27:37.295 [CM500002]: Info on incoming INVITE:
INVITE sip:[email protected] SIP/2.0
Via: SIP/2.0/UDP 192.168.147.30;branch=z9hG4bK52f246fbc
Route:
Contact:
To:
From: ;tag=e42c5fc7bb5c239
Call-ID: c2f812d86ce822d9d072b42ea61a968d @192.168.147.35
CSeq: 1691728788 INVITE
Session-Expires: 3600
Min-SE: 1800
Allow: INVITE, ACK, BYE, CANCEL, REFER, NOTIFY, OPTIONS
Supported: timer, replaces
User-Agent: Mediatrix 3301-001 v1.1.13.186 34XX-MX-D1100-35
Privacy: none
P-Asserted-Identity:
Content-Length: 0
Hier habe ich ein Post mit einem Vergleichbaren Problem gefunden:
https://www.3cx.com/forums/operator-ext-1000-returns-busy-status-21066.html
Hardware:3CX V10 mit allen aktuellen Patches auf W2K8 R2 auf W2K8-R2 Hyper-V (ähnlich wie der oben ;-)) und Mediatrix 3301-001 aktuelle Firmware.
Danke schon mal im Voraus für jeden Tip!
Jens
Wir haben jetzt seit einiger Zeit eine Agfeo über eine Mediatrix Gateway mit der 3CX verbunden. Das funktionierte soweit (nach etwas Forschungsarbeit;-)) sehr gut. An der 3CX haben wir einen Sipgate Trunk. Wir haben auf 3CX Seite ein paar Tiptels 286, und sonst noch Softwareclients - Android/Iphone/3CXPhone Windows. Seit 2 Tagen habe ich ein merkwürdiges Phänomen: Ich kann nur noch einen Account von der ISDN Seite aus erreichen. Hier klingelt das Telefon ganz normal. Bei allen anderen - egal welchen Account ich benutze - und egal mit welchem Client ich eingebucht bin - es geht immer die Voicemailbox ran (Attempt to reach failed. Reason: Busy). Rufe ich den gleichen Account über den Sipgate Trunk an, klingel das Telefon ganz normal. Ich finde einfach den Fehler nicht.
Hier das Log vom gelungenen(oben) und vom nicht gelungenen Anruf (unten):
21:28:17.528 [CM503003]: Call(31): Call to sip:[email protected]:5060 has failed; Cause: 487 Request Terminated; from IP:192.168.146.35:5080
21:28:17.502 [CM503003]: Call(31): Call to sip:[email protected] has failed; Cause: 487 Request Terminated; from IP:192.168.147.65:5062
21:28:16.884 [CM503008]: Call(31): Call is terminated
21:28:09.714 [CM505001]: Ext.414: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CXPhone 6.0.20943.0] PBX contact: [sip:[email protected]:5060]
21:28:09.714 [CM503002]: Call(31): Alerting sip:[email protected]:50823;rinstance=b264af8a30b35632
21:28:09.656 [CM505001]: Ext.414: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [Tiptel IP 286 2.60.13.11 00156517bdf1] PBX contact: [sip:[email protected]:5060]
21:28:09.655 [CM503002]: Call(31): Alerting sip:[email protected]:5062
21:28:09.123 [CM503025]: Call(31): Calling Ext:Ext.414@[Dev:sip:[email protected]:5062]
21:28:09.121 [MS210002] C:31.3:Offer provided. Connection(transcoding mode): 192.168.147.35:7156(7157)
21:28:09.115 [CM503025]: Call(31): Calling Ext:Ext.414@[Dev:sip:[email protected]:50823;rinstance=b264af8a30b35632]
21:28:09.112 [MS210002] C:31.2:Offer provided. Connection(transcoding mode): 192.168.146.35:7154(7155)
21:28:09.089 [CM503004]: Call(31): Route 1: Ext:Ext.414@[Dev:sip:[email protected]:50823;rinstance=b264af8a30b35632,Dev:sip:[email protected]:5062]
21:28:09.088 [CM503010]: Making route(s) to
21:28:09.088 [MS210000] C:31.1:Offer received. RTP connection: 217.10.77.24:36124(36125)
21:28:09.087 Remote SDP is set for legC:31.1
21:28:09.086 [CM505003]: Provider:[SipgateTrunk] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [] PBX contact: [sip:[email protected]:5060]
21:28:09.070 [CM503001]: Call(31): Incoming call from anonymous@(Ln.10000@SipgateTrunk) to
21:28:09.058 [CM503012]: Inbound any hours rule (unnamed) for 10000 forwards to DN:414
21:28:09.057 Looking for inbound target: called=004975315848414; caller=anonymous
21:28:09.055 [CM500002]: Info on incoming INVITE:
INVITE sip:[email protected]:5060;rinstance=f746d15f03df1e2d SIP/2.0
Via: SIP/2.0/UDP 217.10.68.150:5060;branch=z9hG4bK87c.aeb8d9890fe1a716d61bf451445b564b.0
Via: SIP/2.0/UDP 172.20.40.5;branch=z9hG4bK87c.13ce17ead75e0865b96daa8ed4d87121.1
Via: SIP/2.0/UDP 217.10.68.150:5060;received=217.10.68.178;branch=z9hG4bK87c.a3c0bf0730038c69d8f10439d1e1aebf.0
Via: SIP/2.0/UDP 217.10.67.135:5060;branch=z9hG4bK1f06c78f;rport=5060
Max-Forwards: 67
Record-Route:
Record-Route:
Record-Route:
Contact:
To:
From: "anonymous";tag=as7d5b2b54
Call-ID: 0dea7bc744f4510554392f1f468b6699 @sipconnect.sipgate.de
CSeq: 103 INVITE
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO
Supported: replaces, timer
Content-Length: 0
X-LEGID: 68afce37
21:27:57.707 Currently active calls [none]
21:27:43.297 [CM503008]: Call(30): Call is terminated
21:27:42.626 [CM503003]: Call(29): Call to sip:[email protected]:5060 has failed; Cause: 487 Request Terminated; from IP:192.168.146.35:5080
21:27:38.146 [CM503003]: Call(29): Call to sip:[email protected] has failed; Cause: 487 Request Terminated; from IP:192.168.147.65:5062
21:27:37.804 [CM503008]: Call(29): Call is terminated
21:27:37.621 Session 19973 of leg C:30.1 is confirmed
21:27:37.506 [CM503007]: Call(30): Device joined: sip:[email protected]:40600;rinstance=56b68c797a789841
21:27:37.499 [CM503007]: Call(30): Device joined: sip:[email protected]:5060
21:27:37.497 [MS210003] C:30.1:Answer provided. Connection(transcoding mode[unsecure]):192.168.147.35:7150(7151)
21:27:37.494 [MS210001] C:30.2:Answer received. RTP connection[unsecure]: 127.0.0.1:40620(40621)
21:27:37.493 Remote SDP is set for legC:30.2
21:27:37.490 [CM505001]: Ext.999: Device info: Device Identified: [Man: 3CX Ltd.;Mod: Voice Mail Menu;Rev: 1] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX Voice Mail Menu] PBX contact: [sip:[email protected]:5060]
21:27:37.490 [CM503002]: Call(30): Alerting sip:[email protected]:40600;rinstance=56b68c797a789841
21:27:37.357 [CM503025]: Call(30): Calling Ext:Ext.999@[Dev:sip:[email protected]:40600;rinstance=56b68c797a789841]
21:27:37.356 [MS210002] C:30.2:Offer provided. Connection(transcoding mode): 127.0.0.1:7152(7153)
21:27:37.323 [CM503005]: Call(30): Forwarding: Ext:Ext.999@[Dev:sip:[email protected]:40600;rinstance=56b68c797a789841]
21:27:37.321 [CM503016]: Call(30): Attempt to reach failed. Reason: Busy
21:27:37.321 [CM503014]: Call(30): No known route to target:
21:27:37.321 [CM503010]: Making route(s) to
21:27:37.320 [MS210000] C:30.1:Offer received. RTP connection: 192.168.147.30:5006(5007)
21:27:37.319 Remote SDP is set for legC:30.1
21:27:37.307 [CM503001]: Call(30): Incoming call from 0075339191120@(Ln.10003@MEDIATRIX) to
21:27:37.297 [CM503012]: Inbound any hours rule (unnamed) for 10003 forwards to DN:414
21:27:37.297 Looking for inbound target: called=34; caller=0075339191120
21:27:37.295 [CM500002]: Info on incoming INVITE:
INVITE sip:[email protected] SIP/2.0
Via: SIP/2.0/UDP 192.168.147.30;branch=z9hG4bK52f246fbc
Route:
Contact:
To:
From: ;tag=e42c5fc7bb5c239
Call-ID: c2f812d86ce822d9d072b42ea61a968d @192.168.147.35
CSeq: 1691728788 INVITE
Session-Expires: 3600
Min-SE: 1800
Allow: INVITE, ACK, BYE, CANCEL, REFER, NOTIFY, OPTIONS
Supported: timer, replaces
User-Agent: Mediatrix 3301-001 v1.1.13.186 34XX-MX-D1100-35
Privacy: none
P-Asserted-Identity:
Content-Length: 0
Hier habe ich ein Post mit einem Vergleichbaren Problem gefunden:
https://www.3cx.com/forums/operator-ext-1000-returns-busy-status-21066.html
Hardware:3CX V10 mit allen aktuellen Patches auf W2K8 R2 auf W2K8-R2 Hyper-V (ähnlich wie der oben ;-)) und Mediatrix 3301-001 aktuelle Firmware.
Danke schon mal im Voraus für jeden Tip!
Jens