Anwahlverzögerung

[anonymous]

Hallo,

wenn ich eine Festnetznurmmer über 3CX mit x-lite anwähle brauch er manchmal bis zu 6 Sekunden.

Kann man das beschleunigen? Wo sitzt die Bremse?

- 3CX 7.1.6x
- Provider: 1und1

mahe23

 

[anonymous]

ist das auch mi dem 3cx client so ?

 

[anonymous]

Ich hab jetz mal das 3CX ausprobiert. Auch dort brauch ein Festnetzcall über 1und1 6 Sekunden.
Kann ich da noch was in der Netwerkconfiguration optimieren (Stun,Port,DNS)?
Gibt es da eine Möglichkeit einen anwahlvorgang zu debuggen?

Gruss
mahe23

 

[matictec]

stelle die protokollierungsstufe der 3cx mal bitte auf umfassend stellen. den den 3cx dienst über die Weboberfläche neustarten, einen anruf ausführen und dann die logs hier posten

 

[anonymous]

Nachdem ich die Protokollierung hoch gestellt habe bekomme ich folgende Logeinträge (Es hat fast 7 sec bis zum Klingel gedauert):


17:14:46.390 [CM503008]: Call(16): Call is terminated

17:14:43.562 Session 247 of leg C:16.1 is confirmed

17:14:43.359 [CM503007]: Call(16): Device joined: sip:[email protected]:5060

17:14:43.359 [CM503007]: Call(16): Device joined: sip:[email protected]:57660;rinstance=f5f67cd6578398db

17:14:43.359 [MS210003] C:16.1:Answer provided. Connection(transcoding mode):192.168.1.1:7030(7031)

17:14:43.343 [MS210001] C:16.2:Answer received. RTP connection: 193.189.236.168:18530(18531)

17:14:43.343 Remote SDP is set for legC:16.2

17:14:37.328 [CM505003]: Provider:[1und1] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [] Transport: [sip:192.168.1.1:5060]

17:14:37.312 [CM503002]: Call(16): Alerting sip:[email protected]:5060

17:14:30.843 [MS210002] C:16.2:Offer provided. Connection(transcoding mode): 95.113.45.201:9030(9031)

17:14:30.718 [CM503004]: Call(16): Calling: VoIPline:07044930619@(Ln.10001@1und1)@[Dev:sip:[email protected]:5060]

17:14:30.687 [CM503010]: Making route(s) to

17:14:30.687 [MS210000] C:16.1:Offer received. RTP connection: 192.168.1.51:40006(40007)

17:14:30.687 Remote SDP is set for legC:16.1

17:14:30.687 [CM505001]: Ext.46: Device info: Device Identified: [Man: 3CX Ltd.;Mod: 3CXVoipPhone;Rev: 1] Capabilities:[reinvite, replaces, unable-no-sdp, recvonly] UserAgent: [3CXVoipPhone 3.1.6288.0] Transport: [sip:192.168.1.1:5060]

17:14:30.687 [CM503001]: Call(16): Incoming call from Ext.46 to
17:14:30.671 [CM500002]: Info on incoming INVITE:

INVITE sip:[email protected]:5060 SIP/2.0

Via: SIP/2.0/UDP 192.168.1.51:57660;branch=z9hG4bK-d8754z-b10dcf5a61380c28-1---d8754z-;rport=57660

Max-Forwards: 70

Contact:

To:

From: "3CX VoIP Phone";tag=9c32f304

Call-ID: MWVkMWVlNjYxZjEwODg2ODEzMjIwZDliYzgwY2E4M2E.

CSeq: 2 INVITE

Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, SUBSCRIBE, NOTIFY, REFER, INFO

Proxy-Authorization: Digest username="46",realm="3CXPhoneSystem",nonce="414d535c000a515664:0897b023ae01e0510b44ce2fc6f1a190",uri="sip:[email protected]:5060",response="a6eaf27c72bd1c4647aa4b3a4cea28a0",algorithm=MD5

Supported: replaces

User-Agent: 3CXVoipPhone 3.1.6288.0

Content-Length: 0


Gruß
mahe23

 

[matictec]

17:14:37.312 [CM503002]: Call(16): Alerting sip:[email protected]:5060

17:14:30.843 [MS210002] C:16.2:Offer provided. Connection(transcoding mode): 95.113.45.201:9030(9031)

An dieser Stelle wird das Problem ersichtlich. Nun lässt sich das anhand der Logs jedoch nicht weiter analysieren. Kannst du zum Test mal sipgate als Provider nehmen. Der kostenlose Basic-Account reicht. Wenn mit sipgate das selbe Problem auftritt, dann müsstest du mal deine Netzwerkeinstellungen checken und vielleicht mal hier posten.

 

[anonymous]

Danke für die schnelle Antwort:

Ich habe jetzt folgenden Test gemacht:
1. Anwahl ohne Vorwahl geht über DUS.Net. Nach 2,5sec klingelt es schon
2. Anwahl mit Vorwahl geht über 1und1. Es braucht über 10 sec bis es klingelt!!!

Was kann ich da machen? Ich möchte aus Kostengründen bei 1und1 bleiben. Muß ich da etwas an der Konfiguration ändern?

22:28:34.093 [MS105000] C:18.1: No RTP packets were received:remoteAddr=192.168.1.51:40010,extAddr=0.0.0.0:0,localAddr=192.168.1.1:7034

22:28:34.093 [CM503008]: Call(18): Call is terminated

22:28:30.203 [CM505003]: Provider:[1und1] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [] Transport: [sip:192.168.1.1:5060]

22:28:30.203 [MS210003] C:18.1:Answer provided. Connection(transcoding mode):192.168.1.1:7034(7035)

22:28:30.203 [MS210001] C:18.2:Answer received. RTP connection: 87.234.1.69:21918(21919)

22:28:30.203 Remote SDP is set for legC:18.2

22:28:30.203 [CM503002]: Call(18): Alerting sip:[email protected]:5060

22:28:18.609 [MS210002] C:18.2:Offer provided. Connection(transcoding mode): 95.113.45.201:9034(9035)

22:28:17.468 [CM503004]: Call(18): Calling: VoIPline:07044930619@(Ln.10001@1und1)@[Dev:sip:[email protected]:5060]

22:28:17.421 [CM503010]: Making route(s) to

22:28:17.421 [MS210000] C:18.1:Offer received. RTP connection: 192.168.1.51:40010(40011)

22:28:17.421 Remote SDP is set for legC:18.1

22:28:17.421 [CM505001]: Ext.46: Device info: Device Identified: [Man: 3CX Ltd.;Mod: 3CXVoipPhone;Rev: 1] Capabilities:[reinvite, replaces, unable-no-sdp, recvonly] UserAgent: [3CXVoipPhone 3.1.6288.0] Transport: [sip:192.168.1.1:5060]

22:28:17.406 [CM503001]: Call(18): Incoming call from Ext.46 to

22:28:17.406 [CM500002]: Info on incoming INVITE:

INVITE sip:[email protected]:5060 SIP/2.0

Via: SIP/2.0/UDP 192.168.1.51:57660;branch=z9hG4bK-d8754z-231bdb6afe09f362-1---d8754z-;rport=57660

Max-Forwards: 70

Contact:

To:

From: "3CX VoIP Phone";tag=c639742a

Call-ID: MWU0OTc2NjE4OWQ5MjA0MWI0NzlmYTI3MTJlNzdmNzA.

CSeq: 2 INVITE

Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, SUBSCRIBE, NOTIFY, REFER, INFO

Proxy-Authorization: Digest username="46",realm="3CXPhoneSystem",nonce="414d535c000a9ae116:be8bdd75adfa01886067c1ddf18a8dfa",uri="sip:[email protected]:5060",response="040b6bb4ee066c08dad2f68e94b5d189",algorithm=MD5

Supported: replaces

User-Agent: 3CXVoipPhone 3.1.6288.0

Content-Length: 0




22:28:16.171 [CM504008]: Fax Service: registered as sip:[email protected]:5060 with contact sip:[email protected]:5100;user=phone

22:28:15.656 [CM506003]: Resolved SIP external IPort has changed to (95.113.45.201:61587) on Transport 192.168.1.1:5060

22:28:15.531 [CM506001]: STUN request to resolve SIP external IPort mapping is sent to STUN server 75.101.138.128:3478 over Transport 192.168.1.1:5060

22:27:29.218 [MS105000] C:17.1: No RTP packets were received:remoteAddr=192.168.1.51:40008,extAddr=0.0.0.0:0,localAddr=192.168.1.1:7032

22:27:29.218 [CM503008]: Call(17): Call is terminated

22:27:25.968 [CM505003]: Provider:[DUS_NET] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [SIP_GW_1.4.2.PL3 helios.dus.net] Transport: [sip:192.168.1.1:5060]

22:27:25.968 [MS210003] C:17.1:Answer provided. Connection(transcoding mode):192.168.1.1:7032(7033)

22:27:25.968 [MS210001] C:17.2:Answer received. RTP connection: 83.125.8.80:42220(42221)

22:27:25.968 Remote SDP is set for legC:17.2

22:27:25.968 [CM503002]: Call(17): Alerting sip:[email protected]:5060

22:27:25.343 [MS210002] C:17.2:Offer provided. Connection(transcoding mode): 95.113.45.201:9032(9033)

22:27:24.046 [CM503004]: Call(17): Calling: VoIPline:07044930619@(Ln.10004@DUS_NET)@[Dev:sip:[email protected]:5060]

22:27:23.984 [CM503010]: Making route(s) to

22:27:23.984 [MS210000] C:17.1:Offer received. RTP connection: 192.168.1.51:40008(40009)

22:27:23.984 Remote SDP is set for legC:17.1

22:27:23.984 [CM505001]: Ext.46: Device info: Device Identified: [Man: 3CX Ltd.;Mod: 3CXVoipPhone;Rev: 1] Capabilities:[reinvite, replaces, unable-no-sdp, recvonly] UserAgent: [3CXVoipPhone 3.1.6288.0] Transport: [sip:192.168.1.1:5060]

22:27:23.968 [CM503001]: Call(17): Incoming call from Ext.46 to

22:27:23.968 [CM500002]: Info on incoming INVITE:

INVITE sip:[email protected]:5060 SIP/2.0

Via: SIP/2.0/UDP 192.168.1.51:57660;branch=z9hG4bK-d8754z-7a4628735d56366a-1---d8754z-;rport=57660

Max-Forwards: 70

Contact:

To:

From: "3CX VoIP Phone";tag=ac19160e

Call-ID: MWM5NmM4YWJiYjhhOTQ3MTlhNmU4ZjQ1NGY0MmNkZGE.

CSeq: 2 INVITE

Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, SUBSCRIBE, NOTIFY, REFER, INFO

Proxy-Authorization: Digest username="46",realm="3CXPhoneSystem",nonce="414d535c000a9aab72:37c5b9cc934c3d578a2c6198c6e98e72",uri="sip:[email protected]:5060",response="8ebfe1ae7a45cf92260c2542482a99e9",algorithm=MD5

Supported: replaces

User-Agent: 3CXVoipPhone 3.1.6288.0

Content-Length: 0

22:28:17.468 [CM503004]: Call(18): Calling: VoIPline:07044930610@(Ln.10001@1und1)@[Dev:sip:[email protected]:5060]

22:28:17.421 [CM503010]: Making route(s) to

22:28:17.421 [MS210000] C:18.1:Offer received. RTP connection: 192.168.1.51:40010(40011)

22:28:17.421 Remote SDP is set for legC:18.1

22:28:17.421 [CM505001]: Ext.46: Device info: Device Identified: [Man: 3CX Ltd.;Mod: 3CXVoipPhone;Rev: 1] Capabilities:[reinvite, replaces, unable-no-sdp, recvonly] UserAgent: [3CXVoipPhone 3.1.6288.0] Transport: [sip:192.168.1.1:5060]

22:28:17.406 [CM503001]: Call(18): Incoming call from Ext.46 to

22:28:17.406 [CM500002]: Info on incoming INVITE:

INVITE sip:[email protected]:5060 SIP/2.0

Via: SIP/2.0/UDP 192.168.1.51:57660;branch=z9hG4bK-d8754z-231bdb6afe09f362-1---d8754z-;rport=57660

Max-Forwards: 70

Contact:

To:

From: "3CX VoIP Phone";tag=c639742a

Call-ID: MWU0OTc2NjE4OWQ5MjA0MWI0NzlmYTI3MTJlNzdmNzA.

CSeq: 2 INVITE

Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, SUBSCRIBE, NOTIFY, REFER, INFO

Proxy-Authorization: Digest username="46",realm="3CXPhoneSystem",nonce="414d535c000a9ae116:be8bdd75adfa01886067c1ddf18a8dfa",uri="sip:[email protected]:5060",response="040b6bb4ee066c08dad2f68e94b5d189",algorithm=MD5

Supported: replaces

User-Agent: 3CXVoipPhone 3.1.6288.0

Content-Length: 0




22:28:16.171 [CM504008]: Fax Service: registered as sip:[email protected]:5060 with contact sip:[email protected]:5100;user=phone

22:28:15.656 [CM506003]: Resolved SIP external IPort has changed to (95.113.45.201:61587) on Transport 192.168.1.1:5060

22:28:15.531 [CM506001]: STUN request to resolve SIP external IPort mapping is sent to STUN server 75.101.138.128:3478 over Transport 192.168.1.1:5060

22:27:29.218 [MS105000] C:17.1: No RTP packets were received:remoteAddr=192.168.1.51:40008,extAddr=0.0.0.0:0,localAddr=192.168.1.1:7032

22:27:29.218 [CM503008]: Call(17): Call is terminated

22:27:25.968 [CM505003]: Provider:[DUS_NET] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [SIP_GW_1.4.2.PL3 helios.dus.net] Transport: [sip:192.168.1.1:5060]

22:27:25.968 [MS210003] C:17.1:Answer provided. Connection(transcoding mode):192.168.1.1:7032(7033)

22:27:25.968 [MS210001] C:17.2:Answer received. RTP connection: 83.125.8.80:42220(42221)

22:27:25.968 Remote SDP is set for legC:17.2

22:27:25.968 [CM503002]: Call(17): Alerting sip:[email protected]:5060

22:27:25.343 [MS210002] C:17.2:Offer provided. Connection(transcoding mode): 95.113.45.201:9032(9033)

22:27:24.046 [CM503004]: Call(17): Calling: VoIPline:07044930610@(Ln.10004@DUS_NET)@[Dev:sip:[email protected]:5060]

22:27:23.984 [CM503010]: Making route(s) to

22:27:23.984 [MS210000] C:17.1:Offer received. RTP connection: 192.168.1.51:40008(40009)

22:27:23.984 Remote SDP is set for legC:17.1

22:27:23.984 [CM505001]: Ext.46: Device info: Device Identified: [Man: 3CX Ltd.;Mod: 3CXVoipPhone;Rev: 1] Capabilities:[reinvite, replaces, unable-no-sdp, recvonly] UserAgent: [3CXVoipPhone 3.1.6288.0] Transport: [sip:192.168.1.1:5060]

22:27:23.968 [CM503001]: Call(17): Incoming call from Ext.46 to

22:27:23.968 [CM500002]: Info on incoming INVITE:

INVITE sip:[email protected]:5060 SIP/2.0

Via: SIP/2.0/UDP 192.168.1.51:57660;branch=z9hG4bK-d8754z-7a4628735d56366a-1---d8754z-;rport=57660

Max-Forwards: 70

Contact:

To:

From: "3CX VoIP Phone";tag=ac19160e

Call-ID: MWM5NmM4YWJiYjhhOTQ3MTlhNmU4ZjQ1NGY0MmNkZGE.

CSeq: 2 INVITE

Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, SUBSCRIBE, NOTIFY, REFER, INFO

Proxy-Authorization: Digest username="46",realm="3CXPhoneSystem",nonce="414d535c000a9aab72:37c5b9cc934c3d578a2c6198c6e98e72",uri="sip:[email protected]:5060",response="8ebfe1ae7a45cf92260c2542482a99e9",algorithm=MD5

Supported: replaces

User-Agent: 3CXVoipPhone 3.1.6288.0

Content-Length: 0

 

[matictec]

Man kann bei der 3CX ein bisschen an den Einstellungen für den Provider 1und1 herumspielen. Versuche zum Beispiel mal die Adresse für den Proxy rauszunehmen...einfach bisschen durchprobieren.