Moin,
wir haben große Probleme mit der App auf Huawei Geräten. Man kann problemlos mit der App telefonieren, die Sprachqualität ist super, WLAN (vom Laptop aus) auch.
Nun stellen wir aktuell auf die Huawei P30 und P30 lite um. Wenn wir von unseren Testgeräten aus eine Nebenstelle oder externe Rufnummer anrufen oder ein Anruf auf dem Huawei eingeht, kommt es immer bei der angerufenen Person zu einem Echo. Jemand eine Idee?
APP_VERSION:
1600035
PACKAGE_NAME:
com.tcx.sipphone14
PHONE_MODEL:
MAR-LX1A
ANDROID_VERSION:
9
BRAND:
HUAWEI
PRODUCT:
MAR-LX1AEEA
BUILD:
BOARD=MAR
BOOTLOADER=unknown
BRAND=HUAWEI
CPU_ABI=armeabi-v7a
CPU_ABI2=armeabi
DEVICE=HWMAR
DISPLAY=MAR-L21A 9.0.1.155(C431E6R2P3)
FINGERPRINT=
HARDWARE=kirin710
HIDE_PRODUCT_INFO=false
HOST=
HWFINGERPRINT=
ID=HUAWEIMAR-L21A
IS_CONTAINER=false
IS_DEBUGGABLE=false
IS_EMULATOR=false
IS_ENG=false
IS_TREBLE_ENABLED=true
IS_USER=true
IS_USERDEBUG=false
MANUFACTURER=HUAWEI
MODEL=MAR-LX1A
NO_HOTA=false
PERMISSIONS_REVIEW_REQUIRED=false
PRODUCT=MAR-LX1AEEA
RADIO=unknown
SERIAL=L2NDU19418007680
SUPPORTED_32_BIT_ABIS=[Ljava.lang.String;@40d9ec4
SUPPORTED_64_BIT_ABIS=[Ljava.lang.String;@fc481ad
SUPPORTED_ABIS=[Ljava.lang.String;@efc1ce2
TAGS=release-keys
TIME=1556635944000
TYPE=user
UNKNOWN=unknown
USER=test
VERSION.ACTIVE_CODENAMES=[Ljava.lang.String;@af15873
VERSION.BASE_OS=
VERSION.CODENAME=REL
VERSION.FIRST_SDK_INT=28
VERSION.INCREMENTAL=155C431R2
VERSION.MIN_SUPPORTED_TARGET_SDK_INT=17
VERSION.PREVIEW_SDK_INT=0
VERSION.RELEASE=9
VERSION.RESOURCES_SDK_INT=28
VERSION.SDK=28
VERSION.SDK_INT=28
VERSION.SECURITY_PATCH=2019-04-01
TOTAL_MEM_SIZE:
116452753408
AVAILABLE_MEM_SIZE:
103998435328
BUILD_CONFIG:
APPLICATION_ID=com.tcx.sipphone14
BUILD_TYPE=release
DEBUG=false
FLAVOR=
VERSION_CODE=1600035
VERSION_NAME=16.0.0
INITIAL_CONFIGURATION:
assetsSeq=0
colorMode=5
compatScreenHeightDp=624
compatScreenWidthDp=320
compatSmallestScreenWidthDp=320
densityDpi=480
extraConfig= suim:4
fontScale=1.0
hardKeyboardHidden=HARDKEYBOARDHIDDEN_YES
keyboard=KEYBOARD_NOKEYS
keyboardHidden=KEYBOARDHIDDEN_NO
locale=de_DE
mcc=0
mnc=0
navigation=NAVIGATION_NONAV
navigationHidden=NAVIGATIONHIDDEN_YES
nonFullScreen=0
orientation=ORIENTATION_PORTRAIT
screenHeightDp=702
screenLayout=SCREENLAYOUT_SIZE_NORMAL+SCREENLAYOUT_LONG_YES+SCREENLAYOUT_LAYOUTDIR_LTR+SCREENLAYOUT_ROUND_NO
screenWidthDp=360
seq=7
smallestScreenWidthDp=360
touchscreen=TOUCHSCREEN_FINGER
uiMode=UI_MODE_TYPE_NORMAL+UI_MODE_NIGHT_NO
userSetLocale=false
windowConfiguration={ mBounds=Rect(0, 0 - 0, 0) mAppBounds=Rect(0, 81 - 1080, 2188) mWindowingMode=fullscreen mActivityType=undefined}
CRASH_CONFIGURATION:
assetsSeq=0
colorMode=5
compatScreenHeightDp=624
compatScreenWidthDp=320
compatSmallestScreenWidthDp=320
densityDpi=480
extraConfig= suim:4
fontScale=1.0
hardKeyboardHidden=HARDKEYBOARDHIDDEN_YES
keyboard=KEYBOARD_NOKEYS
keyboardHidden=KEYBOARDHIDDEN_NO
locale=de_DE
mcc=0
mnc=0
navigation=NAVIGATION_NONAV
navigationHidden=NAVIGATIONHIDDEN_YES
nonFullScreen=0
orientation=ORIENTATION_PORTRAIT
screenHeightDp=702
screenLayout=SCREENLAYOUT_SIZE_NORMAL+SCREENLAYOUT_LONG_YES+SCREENLAYOUT_LAYOUTDIR_LTR+SCREENLAYOUT_ROUND_NO
screenWidthDp=360
seq=7
smallestScreenWidthDp=360
touchscreen=TOUCHSCREEN_FINGER
uiMode=UI_MODE_TYPE_NORMAL+UI_MODE_NIGHT_NO
userSetLocale=false
windowConfiguration={ mBounds=Rect(0, 0 - 0, 0) mAppBounds=Rect(0, 81 - 1080, 2188) mWindowingMode=fullscreen mActivityType=undefined}
USER_APP_START_DATE:
2019-06-04T20:06:11.000+02:00
USER_CRASH_DATE:
2019-06-04T20:27:36.000+02:00
DEVICE_ID:
860221044482819
DEVICE_FEATURES:
android.hardware.sensor.proximity
android.hardware.sensor.accelerometer
android.hardware.faketouch
android.hardware.usb.accessory
android.software.backup
android.hardware.touchscreen
android.hardware.touchscreen.multitouch
android.software.print
android.software.activities_on_secondary_displays
android.software.voice_recognizers
android.software.picture_in_picture
android.hardware.fingerprint
android.hardware.sensor.gyroscope
android.hardware.audio.low_latency
android.software.cant_save_state
android.hardware.opengles.aep
android.hardware.bluetooth
android.hardware.camera.autofocus
android.hardware.telephony.gsm
android.software.sip.voip
android.hardware.usb.host
android.hardware.audio.output
android.software.verified_boot
android.hardware.camera.flash
android.hardware.camera.front
android.hardware.screen.portrait
android.hardware.nfc
android.software.home_screen
android.hardware.microphone
android.software.autofill
android.software.securely_removes_users
android.hardware.bluetooth_le
android.hardware.sensor.compass
android.hardware.touchscreen.multitouch.jazzhand
android.software.app_widgets
android.software.input_methods
android.hardware.sensor.light
android.hardware.vulkan.version
android.software.companion_device_setup
android.software.device_admin
android.hardware.camera
com.google.android.feature.ZERO_TOUCH
android.hardware.screen.landscape
android.hardware.ram.normal
android.software.managed_users
android.software.webview
android.hardware.sensor.stepcounter
android.hardware.camera.capability.manual_post_processing
android.hardware.camera.any
android.hardware.camera.capability.raw
android.software.connectionservice
android.hardware.touchscreen.multitouch.distinct
android.hardware.location.network
android.software.cts
android.software.sip
com.google.android.feature.EEA_DEVICE
android.hardware.wifi.direct
android.software.live_wallpaper
com.google.android.paid.chrome
android.hardware.nfc.hcef
android.hardware.location.gps
android.software.midi
android.hardware.nfc.any
android.hardware.nfc.hce
android.hardware.wifi
android.hardware.location
com.google.android.paid.search
android.hardware.vulkan.level
android.hardware.telephony
android.software.file_based_encryption
glEsVersion = 3.2
ENVIRONMENT:
getDataDirectory=/data
getDataMiscCeDirectory=/data/misc_ce
getDataMiscDirectory=/data/misc
getDataPreloadsAppsDirectory=/data/preloads/apps
getDataPreloadsDemoDirectory=/data/preloads/demo
getDataPreloadsDirectory=/data/preloads
getDataPreloadsFileCacheDirectory=/data/preloads/file_cache
getDataPreloadsMediaDirectory=/data/preloads/media
getDataSystemCeDirectory=/data/system_ce
getDataSystemDeDirectory=/data/system_de
getDataSystemDirectory=/data/system
getDownloadCacheDirectory=/data/cache
getEnvExternalStorage=EXTERNAL_STORAGE
getExpandDirectory=/mnt/expand
getExternalDirsForApp=[Ljava.io.File;@da7e330
getExternalStorageDirectory=/storage/emulated/0
getExternalStorageState=mounted
getInternalStoragePath=/storage/emulated/0
getLegacyExternalStorageDirectory=/sdcard
getLegacyExternalStorageObbDirectory=/sdcard/Android/obb
getOdmDirectory=/odm
getOemDirectory=/product/hw_oem/MAR-L21A
getProductDirectory=/product
getRootDirectory=/system
getStorageDirectory=
getVendorDirectory=/vendor
isExternalStorageEmulated=true
isExternalStorageRemovable=false
SHARED_PREFERENCES:
global.settings.verbose_logging=false
global.account.tunnelPass=
global.settings.changed=false
global.profile.name=Test 1 Test 1
global.account.extGuid=
global.account.natEnabled=true
global.account.serverExt=
global.account.srtpMode=0
global.account.tunnelRemPort=5090
global.account.codecs=GSM,true;G729,true;PCMU,true;PCMA,true;G722,true
global.account.server=
global.account.displayName=Test 1 Test 1
global.account.authId=
global.account.myphone_server_local_ssl_addr=
global.settings.audio.micGain=4
global.settings.vibrate=true
global.account.useTunnel=true
global.account.sipTransport=0
global.settings.callkit=true
global.account.serverPort=5060
global.profile.tmpStunServerPort=5060
global.profile.isActive=true
global.settings.ringtone_type=0
global.account.pass=
global.profile.ReprovisionOnStartup=1
global.settings.user_theme=1
global.settings.theme=1
global.profile.isNew=false
global.settings.audio.echoEnabled=false
global.account.useTunnelStr=1
global.profile.tmpStunServer=
global.profile.provLink=
global.profile.confGateway=70
global.account.useStun=true
global.account.dtmfMethod=4
global.profile.provLinkExternal=
global.account.user=60
global.profile.lineWasRegistered=true
global.account.myphone_server_public_ssl_addr=
global.settings.dialing_tone_feedback=true
global.account.stunServer=
global.settings.audio.vadEnabled=true
global.settings.ringtone=content://settings/system/ringtone
THREAD_DETAILS:
id=307
name=AsyncTask #11
priority=5
groupName=main
wir haben große Probleme mit der App auf Huawei Geräten. Man kann problemlos mit der App telefonieren, die Sprachqualität ist super, WLAN (vom Laptop aus) auch.
Nun stellen wir aktuell auf die Huawei P30 und P30 lite um. Wenn wir von unseren Testgeräten aus eine Nebenstelle oder externe Rufnummer anrufen oder ein Anruf auf dem Huawei eingeht, kommt es immer bei der angerufenen Person zu einem Echo. Jemand eine Idee?
APP_VERSION:
1600035
PACKAGE_NAME:
com.tcx.sipphone14
PHONE_MODEL:
MAR-LX1A
ANDROID_VERSION:
9
BRAND:
HUAWEI
PRODUCT:
MAR-LX1AEEA
BUILD:
BOARD=MAR
BOOTLOADER=unknown
BRAND=HUAWEI
CPU_ABI=armeabi-v7a
CPU_ABI2=armeabi
DEVICE=HWMAR
DISPLAY=MAR-L21A 9.0.1.155(C431E6R2P3)
FINGERPRINT=
HARDWARE=kirin710
HIDE_PRODUCT_INFO=false
HOST=
HWFINGERPRINT=
ID=HUAWEIMAR-L21A
IS_CONTAINER=false
IS_DEBUGGABLE=false
IS_EMULATOR=false
IS_ENG=false
IS_TREBLE_ENABLED=true
IS_USER=true
IS_USERDEBUG=false
MANUFACTURER=HUAWEI
MODEL=MAR-LX1A
NO_HOTA=false
PERMISSIONS_REVIEW_REQUIRED=false
PRODUCT=MAR-LX1AEEA
RADIO=unknown
SERIAL=L2NDU19418007680
SUPPORTED_32_BIT_ABIS=[Ljava.lang.String;@40d9ec4
SUPPORTED_64_BIT_ABIS=[Ljava.lang.String;@fc481ad
SUPPORTED_ABIS=[Ljava.lang.String;@efc1ce2
TAGS=release-keys
TIME=1556635944000
TYPE=user
UNKNOWN=unknown
USER=test
VERSION.ACTIVE_CODENAMES=[Ljava.lang.String;@af15873
VERSION.BASE_OS=
VERSION.CODENAME=REL
VERSION.FIRST_SDK_INT=28
VERSION.INCREMENTAL=155C431R2
VERSION.MIN_SUPPORTED_TARGET_SDK_INT=17
VERSION.PREVIEW_SDK_INT=0
VERSION.RELEASE=9
VERSION.RESOURCES_SDK_INT=28
VERSION.SDK=28
VERSION.SDK_INT=28
VERSION.SECURITY_PATCH=2019-04-01
TOTAL_MEM_SIZE:
116452753408
AVAILABLE_MEM_SIZE:
103998435328
BUILD_CONFIG:
APPLICATION_ID=com.tcx.sipphone14
BUILD_TYPE=release
DEBUG=false
FLAVOR=
VERSION_CODE=1600035
VERSION_NAME=16.0.0
INITIAL_CONFIGURATION:
assetsSeq=0
colorMode=5
compatScreenHeightDp=624
compatScreenWidthDp=320
compatSmallestScreenWidthDp=320
densityDpi=480
extraConfig= suim:4
fontScale=1.0
hardKeyboardHidden=HARDKEYBOARDHIDDEN_YES
keyboard=KEYBOARD_NOKEYS
keyboardHidden=KEYBOARDHIDDEN_NO
locale=de_DE
mcc=0
mnc=0
navigation=NAVIGATION_NONAV
navigationHidden=NAVIGATIONHIDDEN_YES
nonFullScreen=0
orientation=ORIENTATION_PORTRAIT
screenHeightDp=702
screenLayout=SCREENLAYOUT_SIZE_NORMAL+SCREENLAYOUT_LONG_YES+SCREENLAYOUT_LAYOUTDIR_LTR+SCREENLAYOUT_ROUND_NO
screenWidthDp=360
seq=7
smallestScreenWidthDp=360
touchscreen=TOUCHSCREEN_FINGER
uiMode=UI_MODE_TYPE_NORMAL+UI_MODE_NIGHT_NO
userSetLocale=false
windowConfiguration={ mBounds=Rect(0, 0 - 0, 0) mAppBounds=Rect(0, 81 - 1080, 2188) mWindowingMode=fullscreen mActivityType=undefined}
CRASH_CONFIGURATION:
assetsSeq=0
colorMode=5
compatScreenHeightDp=624
compatScreenWidthDp=320
compatSmallestScreenWidthDp=320
densityDpi=480
extraConfig= suim:4
fontScale=1.0
hardKeyboardHidden=HARDKEYBOARDHIDDEN_YES
keyboard=KEYBOARD_NOKEYS
keyboardHidden=KEYBOARDHIDDEN_NO
locale=de_DE
mcc=0
mnc=0
navigation=NAVIGATION_NONAV
navigationHidden=NAVIGATIONHIDDEN_YES
nonFullScreen=0
orientation=ORIENTATION_PORTRAIT
screenHeightDp=702
screenLayout=SCREENLAYOUT_SIZE_NORMAL+SCREENLAYOUT_LONG_YES+SCREENLAYOUT_LAYOUTDIR_LTR+SCREENLAYOUT_ROUND_NO
screenWidthDp=360
seq=7
smallestScreenWidthDp=360
touchscreen=TOUCHSCREEN_FINGER
uiMode=UI_MODE_TYPE_NORMAL+UI_MODE_NIGHT_NO
userSetLocale=false
windowConfiguration={ mBounds=Rect(0, 0 - 0, 0) mAppBounds=Rect(0, 81 - 1080, 2188) mWindowingMode=fullscreen mActivityType=undefined}
USER_APP_START_DATE:
2019-06-04T20:06:11.000+02:00
USER_CRASH_DATE:
2019-06-04T20:27:36.000+02:00
DEVICE_ID:
860221044482819
DEVICE_FEATURES:
android.hardware.sensor.proximity
android.hardware.sensor.accelerometer
android.hardware.faketouch
android.hardware.usb.accessory
android.software.backup
android.hardware.touchscreen
android.hardware.touchscreen.multitouch
android.software.print
android.software.activities_on_secondary_displays
android.software.voice_recognizers
android.software.picture_in_picture
android.hardware.fingerprint
android.hardware.sensor.gyroscope
android.hardware.audio.low_latency
android.software.cant_save_state
android.hardware.opengles.aep
android.hardware.bluetooth
android.hardware.camera.autofocus
android.hardware.telephony.gsm
android.software.sip.voip
android.hardware.usb.host
android.hardware.audio.output
android.software.verified_boot
android.hardware.camera.flash
android.hardware.camera.front
android.hardware.screen.portrait
android.hardware.nfc
android.software.home_screen
android.hardware.microphone
android.software.autofill
android.software.securely_removes_users
android.hardware.bluetooth_le
android.hardware.sensor.compass
android.hardware.touchscreen.multitouch.jazzhand
android.software.app_widgets
android.software.input_methods
android.hardware.sensor.light
android.hardware.vulkan.version
android.software.companion_device_setup
android.software.device_admin
android.hardware.camera
com.google.android.feature.ZERO_TOUCH
android.hardware.screen.landscape
android.hardware.ram.normal
android.software.managed_users
android.software.webview
android.hardware.sensor.stepcounter
android.hardware.camera.capability.manual_post_processing
android.hardware.camera.any
android.hardware.camera.capability.raw
android.software.connectionservice
android.hardware.touchscreen.multitouch.distinct
android.hardware.location.network
android.software.cts
android.software.sip
com.google.android.feature.EEA_DEVICE
android.hardware.wifi.direct
android.software.live_wallpaper
com.google.android.paid.chrome
android.hardware.nfc.hcef
android.hardware.location.gps
android.software.midi
android.hardware.nfc.any
android.hardware.nfc.hce
android.hardware.wifi
android.hardware.location
com.google.android.paid.search
android.hardware.vulkan.level
android.hardware.telephony
android.software.file_based_encryption
glEsVersion = 3.2
ENVIRONMENT:
getDataDirectory=/data
getDataMiscCeDirectory=/data/misc_ce
getDataMiscDirectory=/data/misc
getDataPreloadsAppsDirectory=/data/preloads/apps
getDataPreloadsDemoDirectory=/data/preloads/demo
getDataPreloadsDirectory=/data/preloads
getDataPreloadsFileCacheDirectory=/data/preloads/file_cache
getDataPreloadsMediaDirectory=/data/preloads/media
getDataSystemCeDirectory=/data/system_ce
getDataSystemDeDirectory=/data/system_de
getDataSystemDirectory=/data/system
getDownloadCacheDirectory=/data/cache
getEnvExternalStorage=EXTERNAL_STORAGE
getExpandDirectory=/mnt/expand
getExternalDirsForApp=[Ljava.io.File;@da7e330
getExternalStorageDirectory=/storage/emulated/0
getExternalStorageState=mounted
getInternalStoragePath=/storage/emulated/0
getLegacyExternalStorageDirectory=/sdcard
getLegacyExternalStorageObbDirectory=/sdcard/Android/obb
getOdmDirectory=/odm
getOemDirectory=/product/hw_oem/MAR-L21A
getProductDirectory=/product
getRootDirectory=/system
getStorageDirectory=
getVendorDirectory=/vendor
isExternalStorageEmulated=true
isExternalStorageRemovable=false
SHARED_PREFERENCES:
global.settings.verbose_logging=false
global.account.tunnelPass=
global.settings.changed=false
global.profile.name=Test 1 Test 1
global.account.extGuid=
global.account.natEnabled=true
global.account.serverExt=
global.account.srtpMode=0
global.account.tunnelRemPort=5090
global.account.codecs=GSM,true;G729,true;PCMU,true;PCMA,true;G722,true
global.account.server=
global.account.displayName=Test 1 Test 1
global.account.authId=
global.account.myphone_server_local_ssl_addr=
global.settings.audio.micGain=4
global.settings.vibrate=true
global.account.useTunnel=true
global.account.sipTransport=0
global.settings.callkit=true
global.account.serverPort=5060
global.profile.tmpStunServerPort=5060
global.profile.isActive=true
global.settings.ringtone_type=0
global.account.pass=
global.profile.ReprovisionOnStartup=1
global.settings.user_theme=1
global.settings.theme=1
global.profile.isNew=false
global.settings.audio.echoEnabled=false
global.account.useTunnelStr=1
global.profile.tmpStunServer=
global.profile.provLink=
global.profile.confGateway=70
global.account.useStun=true
global.account.dtmfMethod=4
global.profile.provLinkExternal=
global.account.user=60
global.profile.lineWasRegistered=true
global.account.myphone_server_public_ssl_addr=
global.settings.dialing_tone_feedback=true
global.account.stunServer=
global.settings.audio.vadEnabled=true
global.settings.ringtone=content://settings/system/ringtone
THREAD_DETAILS:
id=307
name=AsyncTask #11
priority=5
groupName=main
