I Can't recover the call recorded

Gustavo GG

Customer
Basic Certified
Mitglied seit
15. September 2019
Beiträge
2
Hello,

I got a 3CX PBX in V 16.0.3.676, with a prosessional license. We want record the calls and the user can recover their recorded calls, but we can´t. If We try do it with 3CX app ang going to records we see nothing and if We use the Web client we don't see the record acces. How can we recover the records if we don't do it from adminitrative portal?

BR
 
Hi Gustavo,

Can you please wright your question in german.
For English you can post the question at 3cx.com Forum.
 

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