Rauschen

anonymous

Well-Known Member
Mitglied seit
14. Januar 2008
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19.170
Hallo,

ich habe folgendes Problem mit der 3CX 7.X.

Ich habe Intern Nebenstellen angelegt und diese verbinden sich auch mit der 3CX Telefonanlage, wenn diese aber Intern telefonieren habe ich eine schlechte Qualität der Telefonie (typisches rauschen und knacken).

Als Server benutze ich einen Standard Dell Intel 2.8 Ghz, 2 GB DDR2-Ram und Windows XP Professional.

Hier noch ein Auszug aus den Logs der 3cx.


17:50:30.468 [CM504008]: Fax Service: registered as sip:[email protected]:5060 with contact sip:[email protected]:5100;user=phone

17:45:34.343 [CM503008]: Call(12): Call is terminated

17:45:34.343 [CM503008]: Call(12): Call is terminated

17:45:30.328 [CM504008]: Fax Service: registered as sip:[email protected]:5060 with contact sip:[email protected]:5100;user=phone

17:45:21.671 [CM503007]: Call(12): Device joined: sip:[email protected]:5070;rinstance=3ce7b50f201da700

17:45:21.671 [CM503007]: Call(12): Device joined: sip:[email protected]:5070;rinstance=b73a1f7ada66a86f

17:45:20.375 [CM505001]: Ext.300: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX Phone 7.0.4184.0] Transport: [sip:192.168.33.191:5060]

17:45:20.359 [CM503002]: Call(12): Alerting sip:[email protected]:5070;rinstance=3ce7b50f201da700

17:45:19.734 [CM503004]: Call(12): Calling: Ext:Ext.300@[Dev:sip:[email protected]:5070;rinstance=3ce7b50f201da700]

17:45:19.734 [CM503010]: Making route(s) to

17:45:19.734 [CM505001]: Ext.200: Device info: Device Identified: [Man: 3CX Ltd.;Mod: 3CX VoIP Client;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX Phone 6.0.727.0] Transport: [sip:192.168.33.191:5060]

17:45:19.718 [CM503001]: Call(12): Incoming call from Ext.200 to

17:44:33.218 [CM503008]: Call(11): Call is terminated

17:44:30.593 [CM505001]: Ext.200: Device info: Device Identified: [Man: 3CX Ltd.;Mod: 3CX VoIP Client;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX Phone 6.0.727.0] Transport: [sip:192.168.33.191:5060]

17:44:30.593 [CM503002]: Call(11): Alerting sip:[email protected]:5070;rinstance=b73a1f7ada66a86f

17:44:30.046 [CM503004]: Call(11): Calling: Ext:Ext.200@[Dev:sip:[email protected]:5070;rinstance=b73a1f7ada66a86f]

17:44:30.046 [CM503010]: Making route(s) to

17:44:30.046 [CM505001]: Ext.300: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX Phone 7.0.4184.0] Transport: [sip:192.168.33.191:5060]

17:44:30.031 [CM503001]: Call(11): Incoming call from Ext.300 to

17:43:43.140 [CM504004]: Registration succeeded for: 10000@testleitung

17:43:42.937 [CM504003]: Sent registration request for 10000@testleitung

17:43:41.796 [CM504004]: Registration succeeded for: 10000@testleitung

17:43:41.468 [CM504003]: Sent registration request for 10000@testleitung

17:40:30.265 [CM504008]: Fax Service: registered as sip:[email protected]:5060 with contact sip:[email protected]:5100;user=phone

17:40:29.312 [CM506001]: STUN request to resolve SIP external IP:port mapping is sent to STUN server 75.101.138.128:3478 over Transport 192.168.33.191:5060

17:35:30.125 [CM504008]: Fax Service: registered as sip:[email protected]:5060 with contact sip:[email protected]:5100;user=phone

17:30:30.015 [CM504008]: Fax Service: registered as sip:[email protected]:5060 with contact sip:[email protected]:5100;user=phone

17:28:39.265 [CM504002]: Ext.400: a contact is unregistered. Contact(s): []

17:28:38.765 [CM504002]: Ext.400: a contact is unregistered. Contact(s): []

17:28:38.343 [CM503008]: Call(10): Call is terminated

17:28:38.343 [CM503008]: Call(10): Call is terminated

17:27:36.546 [CM503007]: Call(10): Device joined: sip:[email protected]:5070;rinstance=3ce7b50f201da700

17:27:36.531 [CM503007]: Call(10): Device joined: sip:[email protected]:5070;rinstance=5946052fdd094a71

17:27:34.453 [CM505001]: Ext.300: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX Phone 7.0.4184.0] Transport: [sip:192.168.33.191:5060]

17:27:34.453 [CM503002]: Call(10): Alerting sip:[email protected]:5070;rinstance=3ce7b50f201da700

17:27:33.906 [CM503004]: Call(10): Calling: Ext:Ext.300@[Dev:sip:[email protected]:5070;rinstance=3ce7b50f201da700]

17:27:33.906 [CM503010]: Making route(s) to

17:27:33.906 [CM505001]: Ext.400: Device info: Device Identified: [Man: 3CX Ltd.;Mod: 3CX VoIP Client;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX Phone 6.0.727.0] Transport: [sip:192.168.33.191:5060]

17:27:33.906 [CM503001]: Call(10): Incoming call from Ext.400 to

17:27:14.000 [CM504001]: Ext.400: new contact is registered. Contact(s): [sip:[email protected]:5070;rinstance=5946052fdd094a71/400]

17:25:29.906 [CM504008]: Fax Service: registered as sip:[email protected]:5060 with contact sip:[email protected]:5100;user=phone

17:24:24.296 [CM504004]: Registration succeeded for: 10000@testleitung

17:24:24.062 [CM504003]: Sent registration request for 10000@testleitung

17:23:36.984 [CM503008]: Call(9): Call is terminated

17:23:36.984 [CM503008]: Call(9): Call is terminated

17:20:29.859 [CM504008]: Fax Service: registered as sip:[email protected]:5060 with contact sip:[email protected]:5100;user=phone

17:20:29.265 [CM506001]: STUN request to resolve SIP external IP:port mapping is sent to STUN server 75.101.138.128:3478 over Transport 192.168.33.191:5060

17:17:16.687 [CM503007]: Call(9): Device joined: sip:[email protected]:5070;rinstance=3ce7b50f201da700

17:17:16.671 [CM503007]: Call(9): Device joined: sip:[email protected]:5070;rinstance=b73a1f7ada66a86f

17:17:07.109 [CM505001]: Ext.300: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX Phone 7.0.4184.0] Transport: [sip:192.168.33.191:5060]

17:17:07.093 [CM503002]: Call(9): Alerting sip:[email protected]:5070;rinstance=3ce7b50f201da700

17:17:06.593 [CM503004]: Call(9): Calling: Ext:Ext.300@[Dev:sip:[email protected]:5070;rinstance=3ce7b50f201da700]

17:17:06.593 [CM503010]: Making route(s) to

17:17:06.593 [CM505001]: Ext.200: Device info: Device Identified: [Man: 3CX Ltd.;Mod: 3CX VoIP Client;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX Phone 6.0.727.0] Transport: [sip:192.168.33.191:5060]

17:17:06.578 [CM503001]: Call(9): Incoming call from Ext.200 to

17:15:29.718 [CM504008]: Fax Service: registered as sip:[email protected]:5060 with contact sip:[email protected]:5100;user=phone

17:14:42.687 [CM503008]: Call(8): Call is terminated

17:14:24.484 [CM505001]: Ext.200: Device info: Device Identified: [Man: 3CX Ltd.;Mod: 3CX VoIP Client;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX Phone 6.0.727.0] Transport: [sip:192.168.33.191:5060]

17:14:24.484 [CM503002]: Call(8): Alerting sip:[email protected]:5070;rinstance=b73a1f7ada66a86f

17:14:23.843 [CM503004]: Call(8): Calling: Ext:Ext.200@[Dev:sip:[email protected]:5070;rinstance=b73a1f7ada66a86f]

17:14:23.843 [CM503010]: Making route(s) to

17:14:23.828 [CM505001]: Ext.300: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX Phone 7.0.4184.0] Transport: [sip:192.168.33.191:5060]

17:14:23.828 [CM503001]: Call(8): Incoming call from Ext.300 to

17:13:37.218 [CM504004]: Registration succeeded for: 10000@testleitung

17:13:36.921 [CM504003]: Sent registration request for 10000@testleitung

17:13:32.562 [CM504004]: Registration succeeded for: 10000@testleitung

17:13:32.296 [CM504003]: Sent registration request for 10000@testleitung

17:10:29.609 [CM504008]: Fax Service: registered as sip:[email protected]:5060 with contact sip:[email protected]:5100;user=phone

17:06:58.937 [CM503008]: Call(7): Call is terminated

17:06:58.937 [CM503008]: Call(7): Call is terminated

17:05:36.421 [CM503007]: Call(7): Device joined: sip:[email protected]:5060

17:05:36.406 [CM503007]: Call(7): Device joined: sip:[email protected]:5070;rinstance=b73a1f7ada66a86f

17:05:30.500 [CM504008]: Fax Service: registered as sip:[email protected]:5060 with contact sip:[email protected]:5100;user=phone

17:05:29.187 [CM505003]: Provider:[testleitung] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [] Transport: [sip:192.168.33.191:5060]

17:05:29.171 [CM503002]: Call(7): Alerting sip:[email protected]:5060

17:05:28.015 [CM503004]: Call(7): Calling: VoIPline:03312801030@(Ln.10000@testleitung)@[Dev:sip:[email protected]:5060]

17:05:28.000 [CM503010]: Making route(s) to

17:05:28.000 [CM505001]: Ext.200: Device info: Device Identified: [Man: 3CX Ltd.;Mod: 3CX VoIP Client;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX Phone 6.0.727.0] Transport: [sip:192.168.33.191:5060]

17:05:27.984 [CM503001]: Call(7): Incoming call from Ext.200 to

17:05:11.546 [CM503008]: Call(6): Call is terminated

17:05:11.531 [CM503015]: Call(6): Attempt to reach failed. Reason: Not Found

17:05:11.531 [CM503014]: Call(6): No known route to target:

17:05:11.515 [CM503010]: Making route(s) to

17:05:11.500 [CM505001]: Ext.200: Device info: Device Identified: [Man: 3CX Ltd.;Mod: 3CX VoIP Client;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX Phone 6.0.727.0] Transport: [sip:192.168.33.191:5060]

17:05:11.390 [CM503001]: Call(6): Incoming call from Ext.200 to

17:04:06.656 [CM503008]: Call(5): Call is terminated

17:04:06.656 [CM503015]: Call(5): Attempt to reach failed. Reason: Not Found

17:04:06.656 [CM503014]: Call(5): No known route to target:

17:04:06.640 [CM503010]: Making route(s) to

17:04:06.640 [CM505001]: Ext.200: Device info: Device Identified: [Man: 3CX Ltd.;Mod: 3CX VoIP Client;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX Phone 6.0.727.0] Transport: [sip:192.168.33.191:5060]

17:04:06.625 [CM503001]: Call(5): Incoming call from Ext.200 to

17:03:36.859 [CM503008]: Call(4): Call is terminated

17:03:36.859 [CM503015]: Call(4): Attempt to reach failed. Reason: Not Found

17:03:36.859 [CM503014]: Call(4): No known route to target:

17:03:36.843 [CM503010]: Making route(s) to

17:03:36.843 [CM505001]: Ext.200: Device info: Device Identified: [Man: 3CX Ltd.;Mod: 3CX VoIP Client;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX Phone 6.0.727.0] Transport: [sip:192.168.33.191:5060]
17:03:36.828 [CM503001]: Call(4): Incoming call from Ext.200 to
17:03:23.921 [CM503008]: Call(3): Call is terminated



Wäre super wenn mir jemand helfen könnte das Problem zu lösen.

Viele Grüße

Sebastian
 
folgende Fragen:
* welche codecs steht bei dir im client? (oben in der liste soll PCMU stehen)
* was für einen switch hast du?`
* passiert das auch mit richtigen sip telefonen`an der anlage?
 
Hallo,

zu deinen Fragen:

- ich verwende den Codec G711 u und a
- Switch ist ein managed HP Switch - es werden keine Pakete verworfen
- richtige SIP Telefone simnd bestellt aber leider noch nicht da - Snom 370 und 820

Freundliche Grüße

Sebastian Claus
 
Guten Tag

Benützt ihr ein Headset? Bei uns rauschte es ohne Headset auch sehr stark. Nachher war die Qualität gut.

Freundliche Grüsse

Murri
 
Hallo,

Ja wir benutzen Headsets, am Rechner wo die 3CX installiert ist, ist dieses Rauschen nicht, an einen anderen Rechner im Netzwerk schon.

Freundliche Grüße

Sebastian Claus
 
Welches Betriebsystem wird auf dem Client benutzt? Eventuell handelt es sich um Treiberprobleme. Wird die gleiche Hardware eingesetzt? Wenn ja mit der gleichen Konfiguration. Eventuell mal Soundkarteneinstellungen überprüfen (Aufnahemquelle...LINE IN...etc.)
 

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